Our reviewsÂ
Here at Lifesaver First Aid Services, nothing makes us more proud than when we get a positive review from a happy customer. This helps us to understand where we are doing things right. We also welcome reviews to let us know how we can improve and adapt our services. Below you’ll see our reviews and you can add you own by clicking the button at the bottom of this page.Â
We also collect feedback from every student on our courses and every organisation that we provide medical cover for. One of our values is ‘ambition’, to want to develop and improve our services. This feedback helps us to do that. You can read more about our values and how they apply to our work here.Â
Reviews give you the confidence that by booking your training or medical event cover with us, you’re in safe hands.Â
Leaving us feedback
If you would like to leave us a review you can do this here at the bottom of this page, or on Google. We always try to respond to feedback and reviews, to make our customers feel heard and understood.Â
We also always welcome feedback in person, by email to feedback@lfas.org.uk or in writing to:
Lifesaver First Aid Services, 8 Springfield Road, Dover, Kent, CT16 2PE.
When things go wrong
We know that we don’t always get things right and occasionally things do go wrong. In line with our values and standards, we have ‘ambition’ to take on feedback. This is so that we can improve and better our services.
In these cases, please contact our Director as soon as possible. We can then do everything possible to get things sorted for you:
Telephone:Â 0330 133 2444Â
Email: complaints@lfas.org.uk
Website contact form: You can contact us through our website here
In writing to: Lifesaver First Aid Services, 8 Springfield Road, Dover, Kent, CT16 2PE – please mark FAO ComplaintsÂ
